Retailer – Jana Seba Kendra

1.Authentication modes for availing any service on Vahan Portal is as per directions from respective state and accordingly authentication modes are enabled or disabled.

2.So while availing any service wherever Aadhaar biometric authentication is only available mode then applicant may visit the nearest CSC or attach a biometric device to the laptop/ desktop to get authenticated.

3.If applicant does Aadhaar Authentication with Aadhaar number of a person other than registered owner then his/her application will be rejected and fees shall not be refundable.

4.For Services in the Contactless (eKyc) Services, if you apply through aadhar authentication then you do not need to visit RTO office for verification of uploaded documents.

5.For Services not in the contactless (eKyc) Services list, after submitting application, depositing fee and uploading required documents as per Motor Vehicle Act/Rules and booking a slot on a required date, you have to compulsorily visit the RTO along with the vehicle( if required) for verification of documents/vehicle.

6.For further details, Click on User Manual icon on top right of Home Page.

Contactless (eKyc) Services with Verification and Approval at RTO Level (Applicant has to apply through aadhar authentication, submit the required fee and upload necessary documents and final approval will be subjected to the verification and approval at RTO office as per Motor Vehicle ACT/Rules)

1	Change of Address in RC
2	Duplicate FC
3	Duplicate Permit
4	Fresh Permit
5	Hypothecation Addition
6	Hypothecation Termination
7	Issue of Duplicate RC
8	Issue of NOC
9	Permanent Surrender of Permit
10	Permit Surrender
11	RC Particulars Against Fee
12	Special Permit
13	Temporary Permit
14	Transfer of Ownership
15	Transfer of Permit

Contactless (eKyc) Services with auto approval Facility(Application will be approved automatically subject to the applicant applying through aadhar authentication, submitting the required fee and upload necessary documents rightfully as per Motor Vehicle Act/Rules)

1	Cancellation of Transfer to Dealer
2	Duplicate FC
3	Fresh Permit
4	Issue of Duplicate RC
5	Issue of NOC
6	Renewal of Permit
7	Special Permit
8	Transfer to Dealer

Contactless (Mobile) Services with Verification and Approval at RTO Level (Applicant has to apply through mobile authentication, submit the required fee and upload necessary documents and final approval will be subjected to the verification and approval at RTO office as per Motor Vehicle ACT/Rules)

1	Cancellation of Permit
2	Fresh Permit
3	Permanent Surrender of Permit
4	Permit Surrender
5	RC Particulars Against Fee
6	Renewal of Permit
7	Replacement of Vehicle
8	Special Permit
9	Transfer of Permit
10	Transfer of Permit (Death Case)

Contactless (Mobile) Services with auto approval Facility(Application will be approved automatically subject to the applicant applying through mobile authentication, submitting the required fee and upload necessary documents rightfully as per Motor Vehicle Act/Rules)

1	Cancellation of Transfer to Dealer
2	Fresh Permit
3	Non-Use Intimation
4	Renewal of Permit
5	Special Permit
6	Transfer to Dealer

Non Contactless Services(For these services the applicant, after submitting application online / ARTO Office, depositing fee and submitting / uploading required documents as per as per Motor Vehicle Act/Rules and booking a slot (if required for a service), has to compulsorily visit the RTO along with the vehicle for verification of documents / vehicle) for ex. Fitness / Alteration related.